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Catalogs
Discreet Shipping
Sizing
Credit Card Security
Contacting Us
Payment Options
Making a Purchase
International Orders
Shipping
Delivery Time
No-Risk Guarantee
Catalogs
Sorry, we don't offer a catalog at this time.
Discreet Shipping
All orders are discreetly shipped in plain packaging with Heartbreakers (not Stripperwear) listed as the shipper. You can shop our online store 24 hours a day - 7 days a week. We accept Visa, Master Card and American Express online through our secure server. Charges will discreetly appear on your credit card statement as Heartbreakers. Sorry, we don't offer a catalog at this time.
Sizing
Most sites offer “one size fits most” what we’ve found after 20 years in the clothing business is that this doesn’t accurately fit the needs of our customers. Because everyone is different, most of our styles are offered in Small, Medium or Large. Most of our items are designed to fit snugly. If you are in-between sizes or prefer a looser fit order the larger size. We strive to have a very accurate size chart on our site. If you have a specific question, please click on "contact us" to email us your question. We're happy to try and help you find the best fit for your purchases and answer your questions.
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Credit Card Security
Protecting your information is a top priority with us. We understand that some people may feel uncomfortable placing their credit card details over the internet. Because of this, all sensitive information obtained at our site is encrypted using SSL (Secure Sockets Layer Technology). SSL encrypts your order information to avoid the decoding of your information by anyone other than us. Your security is important to us, and that's why we don't transmit your sensitive information over the internet. When placing your order online with us, your credit card details are kept encrypted on the secure server. That means it stays right on the main computer you're giving the details to, from there it doesn't get transmitted or emailed anywhere. It stays in a part of the computer only we have access to. No one can retrieve these details but us. And while it's on the server, your information is encrypted, that is to say, in code, so that only we can understand it.
In addition, we check the validity of every order. We only ship to the address that matches the address on file for the account you're using. That means that even if someone else used your card or account, the merchandise would only go to you, not them. That helps reinforce that only the rightful person will place the order, because it won't benefit anyone else to order from us.
To help make sure that the person placing the order is actually physically holding the credit card, we ask for the verification number printed on the card itself. If we receive an order with wrong name or address information on it, we void the order. By calling in to verify the information, the credit card company obtains the name/address of whoever it is that is placing the order with that card, making them aware of the personal information of any unauthorized person using your card.
If there is another address you'd prefer we ship to, please add that address to your credit card by contacting the bank that issued the card (you'll find their phone number on the back of your credit card). Your credit card statement will still go to your primary address as always, but adding the other address will help guarantee that your card is being used by you and no one else.
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Contacting Us
If you ever need to get in touch with us, click on contact us for our online contact form. We do endeavor to answer every legitimate email we receive in a prompt manner.
Payment Options
We accept Visa, American Express and MasterCard.
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Making a Purchase
To purchase: Shop online using our shopping system, when you're ready to finalize your purchase, select checkout. You can make any final adjustments during the checkout process. You can also send us any special instructions with your order. Please enter your billing information exactly as it appears on your credit card statement.
Please make sure to fill out all the information requested completely and accurately, otherwise your order may be delayed or not go through at all. We do call to verify your information. This helps stop international fraudulent use of stolen cards.
We only ship to the registered cardholder's address on record for the account used. For your protection, we do verify every order to help prevent fraud. If your billing information doesn't match the information on file for the account being used, we will void the order. So, please be sure to give us the your exact billing address and phone number as it appears on your credit card statement to help prevent delays or unintentionally voiding your order.
International Orders
At this time we do not accept international orders.
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Shipping
We ship using either USPS Priority Mail:
Orders shipped within Nevada are taxable.
Delivery Time
Your order will be shipped in 1-3 day’s depending on what time of day you place your order. Please allow approximately 1 week for delivery.
10 Day No-Risk Guarantee
If for any reason you're not completely satisfied with any item, you may return it to us within 10 days of receiving your order for a FULL REFUND, merchandise credit or exchange, subject to the following:
ITEM MUST BE IN UNWORN CONDITION.
Returned items must be returned in the condition they were sent to you
You can exchange any item(s) from your initial order for free.
After the first free exchange all merchandise exchanges are subject to actual shipping/handling charges. Shipping charges are not refundable. We are not responsible for return shipping costs.
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